We limped into Richmond Indiana at 6 pm on a Tuesday. And everything was closed. Using a basic Google search we found Elstro's Auto and parked the car right before the car died. When we arrived the next morning, Matt was quick to assess the situation and worked us in as soon as he could. He worked quick and got us out before noon - within only a few hours. We cannot thank him enough for all he did for us.
In addition, the garage was very nice - clean and accessable. We were approached by a lady (I didn't catch her name! I'm so sorry) who was very accomadating and showed us the bathroom, lounge and offered us water for our puppies and us. They definitely were the bright spot in a bad situation.
I always hated trying to find an auto repair shop that I could trust. I am not an auto person, and could easily be taken for a ride. I trust Matt Elstro 100%, there were times I thought I had an issue and he said, its fine and no need to change it out as it has plenty of life left. That did it for me as he could have replaced it and I would have been clueless. Plus their shop, the actual repair area, is cleaner than some restaurants I have been in. lets face it, if they care enough to keep their repair area spotless, then its clear to me they have pride in all areas of their business!
Only great things to say about Elstro Auto! This family owned and operated business is a wonderful asset to our community.
1st time going to Elstro Auto. Very pleased with service and a fair price. Confident I will use them again in the future.
Honest mechanic, right here folks. I wish these guys were in Indianapolis, they would have a very loyal customer.
Elstro Auto is a US Car Dealer based in Richmond, Indiana. Elstro Auto is located at 1119 NW 5th St, Richmond, IN 47374, USA.
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