Food is always good staff is friendly but it's always cool inside
Delicious healthy food with friendly, great service.
Food is always good, and staff are always friendly. The only thing I would add them to do differently is take more time in their mobile orders. I ask for extra corn most of the time and never really get it while ordering mobile. Otherwise, great place to go eat.
Today was my first poor experience at this store. I’ve been coming here since this location opened and I was highly disappointed with the service today. The line crew needs to be retrained or replaced. I had to tell the person making my food what rice, beans and meat I wanted, three different times. I asked to have my burrito re-wrapped after opening it and finding that it was completely covered in grease. I was told that they could give me a bowl, not re wrap it. I suggested a new burrito instead. The second burrito was worse than the first. Most of it ended up on the table, from not being wrapped properly. The cashier and Line worker that worked on Sunday, October 8th at 11:15 AM need to be taught how to perform their jobs most efficiently and professionally. I would also question Sunday management for allowing their performance to be so poor.
This a great Chipotle. It is nice and clean. The staff are friendly, except maybe for a bit of teenage malaise, which is to be expected. It is just down off 70, so it is nice place to get a bite if you are traveling. As Chipotles go, this one is one of the best.
Chipotle Mexican Grill is a US Restaurant based in Richmond, Indiana. Chipotle Mexican Grill is located at 3726 National Rd E, Richmond, IN 47374, USA.
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