I was trying to give you my money and they make that hard. CRAZY!
I have been to this branch numerous times. The staff here is extremely helpful, knowledgeable, and will tell you exactly what you will need to complete any transaction. I recommend that you visit in the morning as the afternoon is very busy.
Could not even make a payment over the phone. You have to go through too many channels just to speak to a person then once you are finally able to, I still could not get done with what needed to be done.
Rushed to get there before closing on a saturday arrived right at closing time as my husband walks to the door an associate from the back of the suite literally runs up to lock the door before he gets there and shakes her head no. We check our click and it had just turned 1230. Granted I know this is not the ideal time to show but being in customer service Supervision myself my associate would be reprimanded for this behavior. You politely take customers up until and including closing time. Its acceptable to lock the door behind them but you never turn a customer away. Very rude and unprofessional.
Today was by far the best experience I have had with any license branch. Our local one is not open on Saturdays or any evenings now and I work in Ohio so I had to go to Richmond on a very rainy Saturday. A very nice lady named Amy assisted me and didn't grumble one bit about going out in the head rain to do my out of state inspection and she was very nice and helpful. Thank you so much!
My family and I moved from Illinois to Indiana recently. I went in to get my driver's license and registration switched over. The website was very unclear about what would be needed to do so. The employee that helped me was very polite and provided me with everything I needed including a come back pass. This experience was far more pleasant thank I've had at the Illinois DMV. I see a lot of bad feedback regarding arriving at a certain time (ie. at closing time or after the time they accept people for knowledge tests). I have to say, as Soo as I arrived it was clearly posted on the door that they accept test takers up until an hour before closing. The facility itself is also very beautiful inside. I also witnessed another employee assist a woman who was wheel chair bound which was truly amazing. I was very satisfied with my overall experience.
Bmv License Branch is a US Local Government Office based in Richmond, Indiana. Bmv License Branch is located at 4503 National Rd E, Richmond, IN 47374, USA.
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