I took a relative to Reid ER last night. The staff Nurse checked us in at the front desk and within minutes we were escorted back to an examination room. Tests were done promptly and results back within a reasonable time. Patient care was good and the Doctor and Nurses gave prompt and Courtious service..
I would choose to go here only if I'd die before I got somewhere else.
Their Endocrinologists and Pulmonary doctors are not helpful. Reid's lab is overpriced. Although their building is nice and clean, I've never had a doctor who was helpful. Dr. Kretchman in the Endocrinology department might know where the thyroid gland is located, but she doesn't know how to read lab tests to optimize thyroid function with medication. Go to a better hospital if you have any kind of chronic disease.
We have been waiting in the ER for over 8 hours for xrays and results. 8:00p.m. until, right now it's 3:19a.m. and still no word. Every time you ask a nurse, they say the results are in and the doctor will be in soon. There must be only one doctor working the entire hospital tonight. Nurses are not friendly or helpful either. I was born and raised in Richmond and most of my family still resides here but I dread ever coming here when a family member is ill or has an emergency because the staff never treats it as such. Extremely unprofessional. Completely unrealistic wait times.
For one reason: I'll never forget bringing my 5-month old here with a 105 degree fever, having a nurse throw a new diaper at me, and being left alone for HOURS in a room with NO nurses, NO doctors, and NO medication. My precious child could have been brain damaged for LIFE because of them.
My mom had to get outpatient surgery here and I had heard horror stories about Reid and was especially worried after reading all of these terrible reviews. Well I am here to say I had a wonderful experience at Reid. My doctors and nurses were all so kind and informative. But the highlight of my day was talking to a patient transporter named Shelby. She was so beautiful inside and out and just talking to her made my mom's day. She really went above and beyond in regards to what I expected from her. It was a pleasure!
Reid Health is a US Hospital based in Richmond, Indiana. Reid Health is located at 1100 Reid Pkwy, Richmond, IN 47374, USA.
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